Online Courses available through Great Plains
For enrollment information please call 580-250-5500
Business & Professional Development (NETg)
Accounting and Finance (NETg)
Budgeting (NETg)
Capital Budgets
Creating and Analyzing a Budget
Operating and Manufacturing Budgets
Business Accounting (NETg)
Accounting for Assets
Accounting for Liabilities
Accounting for Stockholders' Equity
Business Finance (NETg)
Risk Analysis
Time Value of Money
Valuation of Stocks and Bonds
Financial Management (NETg)
Analyzing Financial Statements
Budgeting Essentials
Cash Analysis and Management
Fundamental Accounting Concepts
Inventory Costing and Depreciation
Understanding Financial Statements
Financial Statements (NETg)
Analyzing Cash Flows
Reading and Analyzing an Annual Report
Business Law (NETg)
Essentials of Business Law (NETg)
Contract Law
Cyberlaw
Employment Law
The Legal Environment
Communication (NETg)
Advanced Business Communications (NETg)
Business Writing for Results
Effective Business Communication
Guidelines for Effective Communication
Advanced Interpersonal Communication (NETg)
Building Relationships
Communicating to Build a Positive Culture
Communicating with Co-Workers
Business Etiquette (NETg)
Business Functions and Travel
Communicating in Today's Workplace
Office Protocol
Business Writing (NETg)
Business Writing - The Fundamentals
Business Writing - Writing Effective Proposals
Communicating with Difficult People (NETg)
Communicating with Your Manager
Handling Difficult Co-Workers
Working with Difficult Employees
Cross-Cultural Business Communication (NETg)
Addressing Cross-Cultural Business Situations
Developing Cross-Cultural Communication Skills
Understanding Cultural Differences
Effective Presentations (NETg)
Essentials of Persuasion
Planning a Presentation
The Presentation Process
E-mail Etiquette (NETg)
E-mail in the Workplace
Using E-mail to Communicate Successfully
Writing Effective E-mail Messages
Emotional Intelligence (NETg)
Applying Emotional Intelligence in the Workplace
Developing Emotional Intelligence Skills
Emotional Intelligence for Executives
Grammar Skills (NETg)
Grammar Skills - An Introduction to Basic Grammar
Grammar Skills - Punctuation, Mechanics, and Spelling
Grammar Skills - Writing Effectively
Interpersonal Communication (NETg)
Effective Communication
Listening Skills
Telephone Skills
Listening Skills (NETg)
Listening Skills: Listening Challenges
The Fundamentals of Listening
Organizational Communication (NETg)
Organizational Communication: Communicating in the Workplace
Organizational Communication: Managing Communication
Organizational Communication: The Fundamentals
Telephone Skills (NETg)
Effectively Managing Inbound and Outbound Calls
Handling Difficult Calls
Professionalism Through Basic Skills
Consulting (NETg)
Consulting Skills (NETg)
Building Consulting Relationships
Serving as an Internal Consultant
The Consulting Process
Customer Service (NETg)
Call Center (NETg)
Inbound Customer Service
Call Center Management (NETg)
Call Center Management: Managing an Inbound Call Center
Call Center Management: Managing and Motivating Your Staff
Call Center Management: Measuring Quality and Performance
Customer Relationship Management (NETg)
eCRM
Fundamentals of CRM
Implementing CRM
Excellence in Service (NETg)
Excellence in Service: Building a Customer Service Team
Excellence in Service: Communicating with Your Customers
Excellence in Service: Creating Customer Loyalty
Excellence in Service: Establishing Service Standards
Excellence in Service: Fundamentals for Employees
Excellence in Service: Fundamentals for Managers
Excellence in Service: Providing Superior Customer Service
Excellence in Service: Working with Upset Customers
Economics (NETg)
Economics (NETg)
Basic Concepts in Microeconomics
Producers and Markets
The Foundations of Macroeconomics
The Principles of Economics
HIPAA (NETg)
HIPAA Privacy Training (NETg)
Privacy and Business Associates
Privacy and Health Care Employees
Privacy and Insurers
HIPPA Security Awareness (NETg)
HIPAA Security Awareness Part 1 - Introduction for End Users
HIPAA Security Awareness Part 2 - Security Safeguards for Practitioners
HIPAA (NETg)
Human Resources (NETg)
360-Degree Feedback (NETg)
Experiencing 360-Degree Feedback
Implementing a 360-Degree Program
Maximizing the Benefits of 360-Degree Feedback
Diversity (NETg) - ANS
What Employees Should Know
What Managers Should Know
Exit Interviewing Skills (NETg)
Conducting an Exit Interview
Preparing for an Exit Interview
The Termination Process
Human Resource Law (NETg)
Human Resource Law: Americans with Disabilities Act
Human Resource Law: Equal Employment Opportunity Law
Human Resource Law: Fair Labor Standards Act
Human Resource Law: Family and Medical Leave Act
Human Resource Law: Management's Role
Human Resource Law: Understanding Privacy Rights
Interviewing (NETg)
Conducting an Interview
Laws Governing the Interview Process
Preparing for an Interview
Recruiting and Retention (NETg)
Internet Recruiting
Keeping Your Good Employees
Recruiting and Retention: Staffing Your Organization
Sexual Harassment (NETg)
Preventing Sexual Harassment Claims
Resolving Sexual Harassment Claims
What Employees Should Know
Workplace Aggression (NETg)
Defusing Aggressive Situations
Recognizing Aggressive Behavior
Workplace Aggression: Taking a Proactive Approach
International Business (NETg)
International Business Essentials (NETg)
Conducting Business in Europe
Succeeding as a Global Manager
The Global Business Environment
IT Professional Skills (NETg)
Moving from Technical Professional to Manager (NETg)
Getting Started
Managing Personnel
Managing the IT Department
Knowledge Management (NETg)
e-Learning Essentials (NETg)
48301 - E-Learning Essentials Pt. 1 - E-Learning and Successful Strategy
48302 - E-Learning Essentials Pt. 2 - Marketing to Your Key Players
48303 - E-Learning Essentials Pt. 3 - Deploying and Measuring Your Solution
Organizational Learning (NETg)
Deploying a Knowledge Management System
Developing a Knowledge Management System
Transferring Knowledge Within an Organization
Leadership (NETg)
Business Problem Solving (NETg)
Business Problem Solving: Problem Solving Fundamentals
Critical Thinking and Information Analysis
Problem-Solving Teams
The Problem-Solving Process
Decision Making and Problem Solving (NETg)
Decision Making & Problem Solving: Problem Solving Fundamentals
Decision Making Fundamentals
Delegation (NETg)
Monitoring and Evaluating Results
The Delegation Process
Understanding Delegation
Executive Level Leadership (NETg)
Becoming an Executive Leader
Change and the Executive Leader
Leadership and Communication
Frontline Leadership (NETg)
Knowledge in the Workplace
Positively Influencing Workplace Culture
Preparing to Lead
Goal Setting (NETg)
Goal Setting Tools for Managers
Organizational Goal Setting
Reaching Individual Goals
Leadership Development (NETg)
Delegation
Goal Setting
Leading the Way
Learning to Lead
Motivation
Managerial Leadership (NETg)
Creating a Vision
Leading Through Change
Motivating Employees
Motivation (NETg)
Empowering to Increase Motivation
Fostering Employee Motivation
Motivating Through Rewards and Recognition
Strategic Decision Making (NETg)
Advanced Decision Making
Making the Right Decision
Preparing to Make Decisions
Succession Planning (NETg)
Elements and Approaches
Setting up a Succession Planning Program
Successors, Plan Evaluations, and Planning Tools
Women in Leadership (NETg)
Becoming a Leader
Developing a Leadership Path
Leadership Roles and Styles
Management (NETg)
Business Ethics (NETg)
Ethical Decision Making
Managerial Business Ethics
Organizational Ethics
Change Management (NETg)
Adapting to Change
Managing Change
Coaching (NETg)
Applying the Coaching Process
Building Relationships
Communicating with Employees
Conducting Meetings (NETg)
Effective Meeting Communication
Managing a Meeting
The Meeting Process
Correcting Performance Problems (NETg)
Addressing Performance Problems
Disciplining Employees
Identifying Performance Problems
Employee Performance (NETg) (Upgrade)
Managing Difficult People
Providing Feedback
Resolving Conflict
Essentials of Management (NETg)
Creating a Positive Workplace
Maintaining a Productive Workforce
Negotiation Skills
Succeeding as a New Manager
Facilitation (NETg)
Facilitating Challenging Situations
The Effective Facilitator
The Facilitation Process
Managing Change (NETg)
Managing Yourself Through Change
Overcoming Change Obstacles
The Change Process
Managing Generations (NETg)
Generations Working Together
Recruitment and Retention
Understanding the Generations
Managing High Performers (NETg)
Creating a Retention Strategy
