WorkKeys and Employability ("Soft") Skills
Employability Skills refers to the set of social skills and attitudes needed to be responsible team members and to professionally represent employers. The Oklahoma Career Readiness Certificate (CRC) includes the CRC+ rating for those who have completed the employability skills component of CRC training. This component includes:
- Attendance
- Business Etiquette
- Communication Skills
- Listening
- Non-Verbal Communication
- Speaking
- Customer Service
- Diversity
- Financial Literacy
- Employer Expectations
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- Goal Setting
- Interviewing Skills
- Letter Writing
- Personal Characteristics
- Positive Attitude and Motivation
- Problem Solving
- Teamwork
- Time Management
- Workplace Ethics
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Additionally, employers have the option of using the WorkKeys
Personal Assessments.